1. Description of goods and services offered: Self-Talk CDs and Books by Dr. Shad Helmstetter.

2. Returned merchandise and refund policy:
Self-Talk CD returns are accepted if returned within 30-days of the posted arrival date.
Book purchases are non-refundable.

A Return Merchandise Authorization (RMA) is required for all Self-Talk CD returns.
To request an RMA on eligible items, contact Customer Service at selftalkstore@cox.net.
Shipping & Handling charges are non-refundable.

A 15% restocking fee may be applied for any Self-Talk CDs returned in damaged or neglected condition.

3. Customer service contact:
E-mail -- selftalkstore@cox.net
Phone -- (850) 476-0553

When contacting the Self-Talk Store, please include your full name and, when possible,
your Self-Talk Store order number so that we can quickly assist you.
Please allow 24 to 72 hours for us to personally assist you.

4. Transaction currency: U.S. Dollars (USD).
Important: Please note, this purchase will appear on your credit card as "GOALS ON LINE"

5. No export restrictions.

6. Delivery policy:
U.S. orders are shipped "USPS Priority Mail" or "First-Class Mail."
Orders shipped outside U.S. will be sent "USPS Global Priority" or "Air Mail."

Orders normally ship within 2 or 3 business days. Delivery is estimated within 5 to 7 business days
after shipment for U.S orders. Please allow up to 3 weeks for orders outside the U.S.